E-Commerce Platform
A full online store — catalog, cart, payments, and delivery tracking — for retailers ready to sell beyond the shop floor.
Case study details
The Problem
A multi-category retailer in Bangalore relied entirely on walk-in traffic and phone orders. There was no online catalog, no digital checkout, and staff tracked every order on paper and WhatsApp — which meant missed calls, wrong SKUs, and zero visibility after closing hours.
Competitors with working web stores were capturing customers who preferred to browse and buy from home. Without an online channel, the business was capped by store hours and footfall alone.
Our Solution
Our Electronic City team designed and delivered a production-ready e-commerce platform — the same class of build we have shipped for enterprises across India for over 14 years — so the retailer could sell online without abandoning their existing store operations.
- Product catalog with categories, search, and inventory-aware stock status
- Shopping cart and secure checkout with payment gateway integration
- Order management with delivery and shipment tracking for customers
- Customer accounts, order history, and saved addresses
- Admin panel for products, orders, inventory, and basic reports
Technology Stack
The Result
Business outcome: The retailer gained a 24/7 online channel with catalog, payments, and order tracking — unlocking after-hours demand without abandoning the physical store.
Once live, the store stopped losing after-hours demand and staff spent less time on manual order entry. Online became a reliable second channel alongside the physical outlet.
This is a representative sample project demonstrating our capabilities. Actual scope and results vary by client.
Want a system like this?
Tell us about your catalog and fulfilment model — we will outline a practical build plan for your business.
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